Integrated Care Management Infrastructure for Continuity of Care
HealthSpan helps provider organizations operate RPM, CCM, and related care management programs through a unified operational and technology infrastructure that supports continuity of care at scale.
Caring for complex patients ...
Does not pause between appointments. Chronic conditions evolve over time, medications change, and patient needs can shift across days, weeks, and care settings. Without a structured way to stay connected, important changes can go unnoticed.
Many healthcare organizations want to offer structured care management and remote monitoring, but doing so requires more than clinical intent. It requires staffing, workflows, technology, documentation, and ongoing oversight that can be difficult to build and sustain internally while meeting day-to-day clinical demands.
HealthSpan Services provides the operational and technology infrastructure required to support continuity of care over time and across programs, allowing practices to run care management initiatives without adding operational strain to their teams.
What HealthSpan Does
We provide the operational, technical, and compliance infrastructure that allows your practice to run care management programs without building a new internal department.
Program Operations & Care Coordination
Day-to-day execution of RPM, CCM, BHI, PCM, and RTM programs, including patient outreach, task workflows, and care coordination.
Staffing & Care Management
Trained care coordinators and support staff who extend your team without increasing payroll or management burden.
Device Logistics & Patient Onboarding
Sourcing, provisioning, shipping, onboarding, and ongoing support for RPM and CGM devices.
Documentation, Billing & Compliance
CMS-aligned documentation workflows, time tracking, quality controls, and billing-ready outputs.
Technology & Data Integration
Platform configuration, device data ingestion, EHR-adjacent workflows, and reporting for clinical and operational visibility.
Care Management Programs
HealthSpan supports a full spectrum of CMS-aligned care management programs. Below are representative examples of how we operate and support programs end-to-end. Additional programs, configurations, and hybrid models are supported based on clinical and operational needs.
Remote Patient Monitoring (RPM)
Device logistics, patient orientation, data capture, and clinical escalation support to keep RPM running smoothly between visits.
Chronic Care Management (CCM)
Monthly care coordination, structured outreach, documentation, and billing-ready workflows that support sustained care for complex chronic populations.
Behavioral Health Integration (BHI)
Integrated behavioral health screening, care coordination, and reporting aligned to CMS requirements and clinical best practices.
How We Work With Your Team
HealthSpan operates as an extension of your organization, partnering with your team to support the operational, clinical, and technology components required to run care management programs between visits.
Step 1: Assess Your Practice & Program Fit
We work with your team to understand your patient population, payer mix, workflows, and clinical priorities in order to determine which care management programs make sense and how they should be structured.
Step 2: Configure Programs & Technology
We collaborate with your team to configure programs, workflows, roles, consent models, and documentation standards so programs can launch smoothly and align with how your organization operates.
Step 3: Onboard Patients & Devices
We support patient onboarding and orientation, coordinate device logistics, and ensure data capture and engagement workflows are set up correctly as programs go live.
Step 4: Run Ongoing Operations & Reporting
We work alongside your team to support day-to-day operations, performance tracking, billing-ready documentation, and ongoing workflow refinement so programs remain compliant, efficient, and scalable.